Toll Free Number
803-830-6005
By Mail
209 Stoneridge Drive
Columbia, SC 29210
info@mach-nation.com
Fax
417.881.5387
Location
Mach Nation Corporate Headquarters
209 Stoneridge Dr.
Columbia SC 29210
CONNECT WITH US
What are Mach's
shipping options?
US Standard Shipping: 4-7 Business Days
| Order Total | Shipping Cost |
| $0-$25.00 | $5.95 |
| $25.01-$49.99 | $7.95 |
| $50.00 or More | FREE |
** For oversized items add an additional $10.95
** For Alaska and Hawaii add an additional $4.00
** No express shipping offered
WHAT IS Mach's RETURN POLICY?
Unused items purchased from this website may be returned in their original condition within 30 days of delivery for a full merchandise refund, not including shipping charges.
All returns require a Return Authorization. To request a Return Authorization, please contact us at (803) 830-6005, Monday through Friday, 8:30 am to 4:30 pm CT.
Except in cases where the return is the result of an error by Mach or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs. Mach will not be liable for returns that are lost in transit or returned to the incorrect address; please retain your return tracking information.
The refund amount will be reduced by 20% when:
- Orders/Items are refused upon delivery
- Returns are made without authorization
- Returns are made past the 30 day return window
- Items not returned in their original packaging
IMPORTANT NOTE: Replacement part orders placed with our Consumer Services Department cannot be returned for a refund or an exchange. All replacement part sales are final.
Merchandise should be sent postage paid to the following address:
Rather Outdoors
ATTN: Returns
6505 Tower Lane
Claremore, Oklahoma
74019
United States
If a product arrives damaged or your order is incorrect in any way, please contact us at (803) 830-6005 or INFO@MACH-NATION.COM.
START A RETURN